At Walvara, your privacy and trust mean everything to us. 💗
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our mom & baby products and services (collectively, the “Services”).
By using Walvara, you agree to the terms outlined below.
🔍 Information We Collect
We may collect the following types of personal information:
-
Contact Information: Name, email address, shipping & billing address, and phone number
-
Payment Data: Card details, billing information, and transaction history
-
Account Details: Username, password, preferences, and saved items (e.g., wishlist)
-
Order History: Products viewed, added to cart, purchased, or returned
-
Device Information: IP address, browser type, device ID, and session data
-
Communication Data: Emails, messages, and support requests shared with our customer service team
🛠 How We Collect Information
Your data may be collected in several ways:
-
Directly:
When you place an order, create an account, subscribe to our newsletter, fill out a form, or contact us for support. -
Automatically:
Through cookies, analytics tools, and tracking technologies while you browse and interact with our site. -
From Third Parties:
Such as payment processors, shipping providers, or marketing platforms that help us process orders and improve your experience.
🎯 How We Use Your Data
We use your information to:
-
Process, fulfill, and deliver your orders safely and efficiently
-
Provide order updates, confirmations, and customer support
-
Personalize your shopping experience on Walvara (e.g., product recommendations)
-
Send exclusive promotions, tips, and product updates (you can unsubscribe anytime)
-
Detect, investigate, and prevent fraudulent or unauthorized activity
-
Comply with legal, tax, and regulatory requirements
🤝 Sharing Your Information
We only share your information with trusted, verified service providers that help us operate securely and efficiently:
-
Payment Gateways: To process your payments safely
-
Shipping Partners: To prepare, ship, and deliver your orders on time
-
Marketing & Analytics Services: To send relevant offers, newsletters, and improve our website
-
Legal Authorities: Only when required by law or to protect our legal rights
✅ Walvara never sells, rents, or trades your personal data with third parties.
🍪 Cookies & Tracking Technologies
We use cookies and similar technologies to:
-
Remember your preferences and login status
-
Maintain your shopping cart and site functionality
-
Analyze browsing behavior to improve our website, products, and user experience
You can manage or disable cookies at any time through your browser settings.
Please note that disabling cookies may affect certain site features or functionality.
🚫 Children’s Privacy
Walvara does not knowingly collect personal data from individuals under 16 years of age.
If we become aware that we have collected such data, it will be promptly deleted from our systems.
If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
🔐 How We Protect Your Data
We take your privacy and security seriously. Our protections include:
-
SSL encryption for all online transactions
-
Secure servers and firewalls to help prevent unauthorized access
-
Restricted access to customer data, limited to authorized team members only
⚠️ While we do our best to safeguard your data, no online platform can be completely risk-free.
We recommend using strong, unique passwords and keeping your login details confidential.
🧾 Your Privacy Rights
Depending on your location, you may have the right to:
-
Access the personal information we hold about you
-
Request correction or deletion of your data
-
Opt out of promotional communications at any time
-
Request a copy of the personal information we store about you
If you’d like to exercise any of these rights or have questions about this Privacy Policy, you can reach out to our support team, and we’ll be happy to help. 💕